YITH SMS Notifications Premium lets you send SMS messages to customers and admins for WooCommerce order events. You can configure SMS alerts for new orders, order status changes, shipping updates, and abandoned carts. The plugin supports multiple SMS providers such as Twilio, Vonage, and MessageBird. These notifications improve order communication and keep customers informed without relying on email. This plugin is part of the YITH Premium Plugin Family — a collection of over 66 WooCommerce plugins.
Competitive Features
- Order status SMS — send SMS alerts for order status changes including processing, completed, and shipped
- New order notifications — alert admins instantly when a new order is placed
- Abandoned cart SMS — notify customers with a reminder when they leave items in their cart
- Multiple SMS providers — integrate with Twilio, Vonage, and other SMS gateways
- Custom SMS templates — customize the message content for each order event using placeholders
- Recipient control — send each notification to the customer phone or the admin phone
- Mobile order updates — keep customers informed of their order status via SMS on their phone
Key Features
- Placeholder support — insert order, product, and customer placeholders in SMS messages
- Per-status messages — write distinct SMS templates for each order status
- Provider configuration — configure your chosen SMS provider with API keys
- International phone format — handle international phone numbers with country codes
- Test SMS — send a test message to verify your SMS configuration
- Delivery and error logging — log all SMS sent and any delivery errors
- Multilingual support — compatible with WPML for translated SMS content
Comparison with Competitors
YITH SMS Notifications vs WooCommerce SMS Alert (by Press3000)
| Feature | YITH SMS Notifications | Press3000 SMS Alert |
|---|---|---|
| Status SMS | Yes | Yes |
| New order alerts | Yes | Yes |
| Abandoned cart | Yes | No |
| Multiple providers | Yes | Twilio only |
| Custom placeholders | Yes | Yes |
YITH SMS Notifications vs Email Notifications
| Feature | YITH SMS Notifications | Email Notifications |
|---|---|---|
| Delivery speed | Instant | Instant |
| Open rate | High | Medium |
| Requires phone/email | Phone | |
| Per-message cost | SMS charge | Free |
Recommended Stack — pair SMS Notifications with Order Tracking to send SMS updates when tracking status changes.
Official Changelog
Version 2.17.0
Release Date: August 15, 2026
- New: WooCommerce 11.0 compatibility.
- Fix: SMS delivery for multiple providers.
Version 2.16.0
Release Date: July 10, 2026
- New: WordPress 6.9 compatibility.
- Improvement: SMS logging accuracy.
Version 2.15.0
Release Date: June 5, 2026
- Improvement: Template placeholder expansion.
- Fix: HPOS compatibility for SMS metadata.
Frequently Asked Questions
Which SMS providers are supported?
The plugin supports Twilio, Vonage, and other gateways configured through their API credentials.
Can I send SMS for each order status?
Yes. You can configure a distinct SMS template for each order status, including processing, completed, and shipped.
Can notifications go to the customer or the admin?
Yes. You set each notification to send to the customer phone number or the admin phone.
Do I need an SMS provider?
Yes. You need a supported SMS provider and a sender phone number to send messages.
Is international support available?
Yes. The plugin handles international phone numbers with country code formatting.
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