YITH Order Tracking Premium lets customers track their orders directly on your store. Customers can check their order status using the order number and email or a tracking code. The plugin provides a dedicated tracking page with shipment status updates, carrier information, and delivery estimates. It supports custom statuses, multiple carriers, and automated email notifications when the tracking status changes. This plugin is part of the YITH Premium Plugin Family — a collection of over 66 WooCommerce plugins.
Competitive Features
- Order tracking page — dedicated frontend page where customers enter their order ID and email to view tracking information
- Tracking code support — assign tracking codes to orders and display them on the customer account page
- Multiple carriers — support for UPS, FedEx, USPS, DHL, and custom shipping carriers
- Status updates — display real-time shipment status with progress indicators
- Email notifications — send automated tracking updates to customers when status changes
- Custom tracking statuses — create custom shipment statuses for your specific fulfillment process
- Customer account integration — show tracking information in the customer my account orders section
Key Features
- Tracking code validation — validate tracking codes against carrier APIs for automatic status updates
- Partial shipment tracking — track multiple shipments per order with individual tracking codes
- Delivery estimate — display estimated delivery dates based on carrier information
- Order notes — add internal notes visible only to staff and customer-facing notes on the tracking page
- Shortcode support — embed the tracking form anywhere with shortcodes
- WooCommerce HPOS compatible — fully supports High-Performance Order Storage
- Multilingual support — compatible with WPML for translated tracking pages
Comparison with Competitors
YITH Order Tracking vs WooCommerce Order Tracking (by WPFactory)
| Feature | YITH Order Tracking | WPFactory Order Tracking |
|---|---|---|
| Frontend tracking page | Yes | Yes |
| Multiple carriers | Yes | Yes |
| Email notifications | Yes | Yes |
| Partial shipments | Yes | Yes |
| Custom statuses | Yes | Yes |
| Carrier API integration | Yes | Yes |
| Active installations | 5,000+ | 20,000+ |
YITH Order Tracking vs Shipment Tracking (by PluginHive)
| Feature | YITH Order Tracking | PluginHive Tracking |
|---|---|---|
| Tracking page | Yes | Yes |
| Carrier integration | Yes | Yes |
| Email updates | Yes | Yes |
| Estimated delivery | Yes | Yes |
Recommended Stack — pair Order Tracking with PDF Invoice & Shipping List to include tracking information on invoice PDFs sent to customers.
Official Changelog
Version 2.50.0
Release Date: August 15, 2026
- New: WooCommerce 11.0 compatibility.
- New: YITH plugin framework update.
- Fix: Tracking status update for multiple carriers.
Version 2.49.0
Release Date: July 10, 2026
- New: WordPress 6.9 compatibility.
- Improvement: Tracking page search performance.
- Fix: Email notification trigger for custom statuses.
Version 2.48.0
Release Date: June 5, 2026
- Improvement: Carrier API integration stability.
- Fix: HPOS compatibility for tracking metadata.
- Fix: Tracking code validation for international shipments.
Frequently Asked Questions
How can customers track their orders?
Customers can enter their order ID and email address on the tracking page, or view tracking information directly from their account orders section.
Which shipping carriers are supported?
The plugin supports UPS, FedEx, USPS, DHL, and allows you to add custom carriers with their own tracking URL patterns.
Does the plugin send tracking updates automatically?
Yes. When a tracking status is updated in the admin, customers receive an email notification with the new status and tracking link.
Can I add multiple tracking codes to one order?
Yes. If an order is shipped in multiple packages, you can add separate tracking codes for each partial shipment.
Can I customize the tracking statuses?
Yes. You can create custom tracking statuses that match your fulfillment process, such as “Picked Up,” “In Transit,” or “Out for Delivery.”
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